Accessibility Statement
Accessibility Statement for Refill Mercantile
Refill Mercantile is a low-waste refill store in downtown Petaluma, California, offering refillable household and personal care products, sustainable gifts, and resources to help our community reduce waste.
At Refill Mercantile, we are committed to making our website accessible and user-friendly for everyone. We believe sustainable living should be accessible to all members of our community, regardless of ability or technology used to access our website.
We strive to follow the accessibility standards outlined in the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and continually work to improve the usability and accessibility of our website.
Ongoing Efforts
We regularly review our website and make improvements to enhance accessibility. Our efforts may include:
- Providing descriptive alternative text for images
- Using clear headings and page structure
- Supporting keyboard navigation
- Improving color contrast and readability
- Making forms and interactive features easier to use
- Testing website functionality across a variety of devices and browsers
Third-Party Content
While we strive to ensure accessibility throughout our website, some third-party applications, integrations, or embedded content may not be fully accessible. We encourage users to contact us if they encounter any barriers.
Need Assistance?
If you experience difficulty accessing any part of our website, need assistance placing an order, or have suggestions for improving accessibility, please contact us.
Refill Mercantile
Location: 6 Petaluma Blvd N, suite A4, Petaluma, CA 94952
Phone: 707.859.9270 Email: hello@refillmerc.com
We welcome your feedback and will make reasonable efforts to address accessibility concerns promptly.
Last Updated
June 2026